Help

How can I buy in CopyDrana?

Thanks to this new website you already have 2 ways to do it:

1_In this same web you can make the purchase of the products. "ADD TO MY PURCHASE" and the products you have chosen will appear on the right side of the screen. Once you have made all your purchases, click on the orange "BUY" button and that's it, you only have to fill in your details and you will receive it where you have indicated us.

2_In the Copy Drana store You can choose with our saleswoman the products via web and later pay in cash. After 3-5 days you can enjoy your purchase or we can send it to where you tell us or come to pick it up once we have notified you via email.

How do I pay for my order?

You have 3 100% secure payment methods:

1_ Payment with debit or credit card

2_ Bank transfer

3_ Payment with PayPal

Where can I send my products?

Shipments to the Peninsula are made through a private courier company and the order arrives to you within a maximum of 5 days after the purchase.

Shipments to the Balearic Islands, Canary Islands, Ceuta and Melilla are made through Express Mail to maintain the same rates for the entire national territory and will arrive within a maximum period of 5 days.

If you want us to send you the purchase outside of Spain, send us an e-mail to comanda@copydrana.com and we will contact you to tell you the conditions. In this type of shipment the delivery time depends on the country of destination.

Can the products be returned?

If it is a change, please tell us what you want by writing to an email comanda@copydrana.com:

1_Your Data (Full name, email, mobile)

2_Number of order

3_Changed change (Size, color, model ...): If it is a design change, better if you indicate the URL (web address of the new design)

Note: The shipping costs from your home to us run on your own (the cost of sending the change is assumed by us).

We recommend Correos for being the cheapest shipping mode.

2_ If we have made an error in the shipment, or the product is defective, you must contact us by mail comanda@copydrana.com and we will make the change or return without any cost to you.

Note: Shipping costs from your home to us run on your own (the cost of sending the change is assumed by us and we will also refund what you paid for the shipment to CopyDrana).

We recommend Correos for being the cheapest shipping mode.

DEADLINES:

1_If you send it with Certified Mail, we will receive it in 2-4 days.

2_ We will confirm the new order to production in 2-4 days. The production time of the new order will be 3-5 days.

3_We will send you with Correos Express messaging.

4_You have a maximum period of 7 calendar days to make the return

The total deadline would then be up to 3-9 working days from the receipt of your package in CopyDrana.

We recommend that before making the purchase you ensure the size by checking our size and size chart or if it is another product of its color, size, etc.

We will not accept changes in past orders these 7 days or in T-shirts that have been badly handled, washed or broken or the other CopyDrana products.

ADDRESS FOR RETURN:

Send to: (we recommend sending by Post, certified mode)

COPYDRANA S.L.

C / Sicilia 278, local 1

08013 Barcelona

How are your products?

All our t-shirts, mugs, keyrings, flyers, etc. are 100% quality.

How long is the stamping?

All our products are printed one by one with high quality textile vinyl and / or transfer and last a long time with lots of washing.

How can I know my size?

When choosing the shirt that you like below in description see the sizes we have and the measurements in centimeters of each of them.